Frequently Asked Questions

Everything you need to know about your FC Barcelona official merchandise.

Are the products in the store official?

Yes, all products sold at the Barça Official Store are 100% authentic and officially licensed by FC Barcelona, ensuring the highest quality standards for our fans.

How long does international shipping take?

Standard international shipping typically takes between 5 to 12 business days. Express shipping options are available at checkout for faster delivery to most global destinations.

Can I customize my jersey with a player's name and number?

Absolutely! We offer official font customization for current squad members as well as custom names and numbers. Please note that personalized items cannot be returned unless they are defective.

What is your return policy?

We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Items such as personalized jerseys and undergarments are excluded for hygiene and customization reasons.

How do I know which size to order?

We provide a detailed size guide on every product page. Since sports apparel can have a 'slim fit' or 'athletic cut,' we recommend checking your measurements against our charts before purchasing.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping country.